exchange and return


Goods can be returned within 14 days from the date of receipt.

First contact us by email at

You need to fill out the form, which you will send to the indicated email.


To process a complaint, please print and fill out the complaint form.

When making a claim, you need to present proof of purchase with a claim form.

We will try to process the complaint as quickly as possible.

Address for sending goods:

Svornosti 915/27 150 00 Prague 5-Smíchov